Question 2: analyze the 100 yen sushi house case in the textbook (case 41, pages 87& 88) and answer the following questions: 1) prepare a service blueprint for the 100 yen sushi house operations (10 points) 2) explain the service delivery system for 100 yen sushi house (10 points) the service delivery system is any means or process for conveying a product or service to a recipient.
100 yen sushi house (case 41) 2 what features of the 100 yen sushi house service delivery system differentiate it from the competition, and what competitive advantages do they offer a customers need not to wait for sushi they want all kinds of sushi are on the conveyer belt so the customers’ work is just picking what they want.
The 100 yen sushi house is an innovation in the restaurant business it is a unique restaurant that has no analogues in the world such kind of restaurants has a lot of advantages: - there is a fixed price for all the dishes, which makes it possible and easy for a customer to count how much money he/she spent.
The 100 yen sushi house service deliveries can be adopted in other services area which focuses repetitive type of processes for example, it can be applied in auto-manufacturing, fast-food, household appliance etc.
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100 yen sushi house case study 41 the 100 yen sushi house is based on simplicity and common sense rather than high technology 2 how has the 100 yen sushi house incorporated the just-in-time system into its operations.